Returns & Exchanges

At iShopLiquor, we strive to ensure your premium spirits and beverages arrive in perfect condition, offering a 14-day return window for unopened and undamaged items. Please note that due to safety regulations, we cannot accept returns on bottles that have been opened or have compromised seals.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and photos of the items you wish to return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully repack the unopened bottles in their original protective shipping materials to prevent breakage during transit.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable carrier to send the package back to our specialized temperature-controlled warehouse.

• 4.
  Refund Processing

  Once our quality control team inspects the seals and bottle integrity, a refund will be issued to your original payment method within 5-7 business days.